pixora.

Pixora legal

Privacy Policy

Effective and last updated:

1. Overview

This Privacy Policy explains how Pixora ("Pixora," "we," "us," or "our") handles information when you use the Pixora mobile application and related services (the "Service"). Pixora is a photography community where people can create profiles, share photos and videos, join challenges, interact with content, and communicate with other users.

By using the Service, you acknowledge the practices described in this Policy. If you do not agree, do not use the Service.

  • No advertising profilePixora does not currently include third-party advertising or advertising analytics SDKs.
  • You choose what to shareMedia, captions, profile details, messages, and optional location text are provided by you.
  • In-app deletionYou can start deletion from Settings. Important technical limitations are explained below.

2. Information we process

Account and authentication information

  • Your email address, normalized to lowercase, and the account identifier assigned by our authentication provider.
  • An authentication token used to keep you signed in.
  • A one-way credential value derived on your device from the app context, your email address, and your password. Pixora does not send your raw password to the authentication provider and does not store the raw password locally.
  • Your acceptance of the Terms of Service and this Privacy Policy when signing in or registering.

Profile, content, and social activity

  • Profile details such as nickname, biography, avatar, follower and following relationships, and profile statistics.
  • Photos, videos, titles, captions, tags, audience settings, and an optional location description and location visibility setting. Pixora does not request device GPS permission; the location field is text you choose to enter.
  • Challenges you create or join, invitations, challenge membership, comments, likes, votes, saved posts, gifts, follows, mutes, and notifications.
  • Public content can be viewed by other users according to the audience and visibility controls available in the Service.

Messages, media, and safety information

  • Direct-message participants, message text, message status, and images or voice recordings you choose to send.
  • Reports, report reasons and descriptions, blocked-user relationships, appeals, feedback, and related safety records.
  • Message and content identifiers needed to support deletion, hiding, reporting, blocking, and conversation history.

Purchases and virtual items

  • Product identifiers, transaction or purchase identifiers, transaction status, purchase date, and an opaque hashed account token used to associate a store transaction with the correct Pixora account.
  • Your Lens balance, local purchase-delivery ledger, and Lens spending history.
  • Apple or Google processes your payment method and billing details. Pixora does not receive your full payment-card information.

Device permissions and locally stored information

Pixora may request access to your camera, photo library, and microphone only when you use a related feature. Camera and photo access support selecting or creating images. Microphone access supports voice messages. You can manage these permissions in your device settings.

The app stores certain information on your device, including sign-in tokens, your account email, preferences, cached profiles and content, locally retained message media, interaction state, Lens balances, and transaction-delivery records. Removing the app may remove local information.

Network and service-operation information

When the app connects to our service providers, they may process your IP address and standard request metadata such as request time, response status, and technical information needed to deliver, secure, and troubleshoot the Service. Pixora does not currently use a third-party advertising identifier or an in-app analytics SDK.

3. How we use information

We use information to:

  • Create and authenticate your account and restore your signed-in session.
  • Provide profiles, publishing, challenges, discovery, comments, social interactions, direct messages, media delivery, and virtual-item features.
  • Apply the audience, location visibility, block, mute, and message-hiding choices you make.
  • Process purchases, prevent duplicate delivery, maintain Lens balances, and respond to transaction errors.
  • Receive reports, investigate misuse where operationally possible, enforce these Terms, and protect users and the Service.
  • Maintain reliability, diagnose errors, prevent fraud or unauthorized access, and comply with legal obligations.

Where applicable law requires a legal basis, we rely on performance of our contract with you, your consent, our legitimate interests in operating and protecting the Service, and compliance with law. You may withdraw consent for optional permissions through device settings, but some features will then be unavailable.

4. How information is shared

We may disclose information in the following circumstances:

  • Other users. Profile information, public or audience-visible content, comments, challenge activity, and social relationships are visible as described in the Service. Direct messages and message media are shared with the selected recipient.
  • Infrastructure and authentication providers. Pixora uses a hosted authentication, business-record, and file service currently reached through cdn.livehub.site. This provider processes information only as needed to operate those functions.
  • App-store providers. Apple and Google process purchases under their own terms and privacy policies and return transaction information needed for delivery.
  • Legal and safety disclosures. We may preserve or disclose information when reasonably necessary to comply with law, respond to valid legal process, prevent harm, investigate fraud or abuse, or protect rights and safety.
  • Business changes. Information may be transferred as part of a merger, acquisition, financing, reorganization, or sale of assets, subject to applicable law.
No sale or targeted advertising. Pixora does not currently sell personal information or share it for cross-context behavioral advertising.

5. Your choices and controls

  • Edit profile information and content through the available in-app controls.
  • Choose a post audience and whether optional location text is visible.
  • Block or unblock users, report users or content, hide messages for your own account, and remove content you own where the feature is available.
  • Change camera, photo-library, microphone, and storage permissions in device settings.
  • Sign out to remove the active app session from the device.
  • Use Settings > Delete Account to begin permanent deletion of Pixora business records and uploaded files associated with your account.

6. Retention and account deletion

We retain information while your account is active and as needed to provide the Service. Retention may also be required for security, transaction integrity, dispute resolution, legal compliance, and enforcement. Local caches remain on your device until the app clears them, you delete the account, you clear app data, or you uninstall the app.

When in-app account deletion succeeds, Pixora deletes the account's owned business records and uploaded files through the available service interfaces, removes the public profile index last, clears account-scoped local data, and signs out the device.

Authentication-service limitation. The current hosted authentication interface does not provide Pixora with a portable endpoint to physically delete its internal authentication identity row. After Pixora's account index and business data are deleted, that internal row may remain with the provider but is no longer used as an active Pixora profile. Contact us if you need assistance or want to exercise a legal deletion right beyond the in-app workflow.

Some information may remain in backups for a limited period or be retained where legally required. Content already received or independently retained by another user may not be removable from that user's device. Transaction records may be retained by Apple or Google under their own policies.

7. Security

We use reasonable administrative and technical measures designed to protect information, including authenticated requests, account-scoped data access, one-way credential derivation, and opaque account tokens for store transactions. No storage or transmission method is completely secure, and we cannot guarantee absolute security. Keep your password and device access secure, and contact us if you believe your account has been compromised.

8. International processing

Pixora and its service providers may process information in countries other than the country where you live. Data-protection laws may differ between jurisdictions. Where required, we use lawful transfer mechanisms and safeguards appropriate to the information and destination.

9. Children's privacy

Pixora is not directed to children under 13. You must also meet any higher minimum age required in your country to consent to online services. We do not knowingly collect personal information from a child who cannot lawfully use the Service. If you believe a child has provided information improperly, contact us so we can review and take appropriate action.

10. Privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection to certain processing, and to withdraw consent. You may also have the right to complain to a local data-protection authority.

Use the in-app controls where available or contact us. We may need to verify your identity before completing a request. We will not discriminate against you for exercising applicable privacy rights.

11. Changes to this Policy

We may update this Policy to reflect changes to the Service, law, or our practices. We will update the date above and provide additional notice when required. Continued use after an update takes effect means the updated Policy applies to your use of the Service.

12. Contact us

For privacy questions, account-deletion assistance, or rights requests, contact Pixora at:

PebleyGeorge3861@outlook.com

Please do not include passwords, full payment-card details, or unnecessary sensitive information in your request.